Planning a new website? Communicate! (with your translator too)

One of my clients told me recently that their company is re-doing its website. They’re working with web-designers and -developers, copy-writers, graphic designers and search-engine optimisation (SEO) specialists based in Spain, the US and various Italian cities. The client, a company based in north-east Italy, already works with designers and suppliers based in Spain, Denmark, …

Shake out your web site’s welcome mat

The best way to make your web site welcoming to visitors isn’t a big “Welcome” mat on the home page. The trick is to put yourself in your visitors’ shoes and make your site easy and enjoyable to use. Simplicity, ease of navigation and consistency are the key words here. I recently visited the Herald Scotland …

Accessibility – why bother?

I’ve been focusing a lot this year on web design, content and usability. Mainly because I’ve been working on my new web site, with lots of help from the wonderful and infinitely patient Zoë Tucker of Rude Goose. I’ve also attended several usability workshops run by the Nielsen Norman Group (aka NN/g) – and if anything focuses …