Resolutions for clients

Do our clients make New Year Resolutions? Or, given that as business owners we too are clients (to our accountants, designers, marketing advisers, lawyers, printers…), do we ever make resolutions wearing our client hats, rather than our “own business” hats? Here are some resolution suggestions for anyone wanting to be a better client. Resolution 1 …

How to be a good client (1)

I’m currently translating a speech for a government speech-writer who’s a delight to work with. Here’s why. First, he gave us advance warning (of about 10 days) that he’d be working on a speech to be delivered in mid-April. He asked if we could be on stand-by over the Easter period to translate it. So …